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Retail Sales Course in Riyadh, Jeddah, Dammam, Khobar, Jubail, KSA

Retail Sales Champion - Frontline Selling

Retail Sales Course in Riyadh, Jeddah, Dammam, Khobar, Jubail, KSA


The retail sector is one of the most competitive sector and the competition only continues to increase. With increasing competition and due to word-of-mouth opinions spreading fast through social media and the internet, it is important for retailers to give each and every customer the best service possible to get the edge and stay profitable.


Our Retail excellence training course will provide your team with customer service skills, communication skills through team building activities that improves their sales techniques and interpersonal skills. To close more sales while provide a great customer service and not creating a pushy forceful sale.

By the end of this training course, participants will:

• Learn to create a great first impression
• Learn to greet constructively & create a personal connection
• Develop rapport & create warmth & openness
• Ask effective questions to better understand client needs
• Master active listening techniques
• Learn to control the sale & lead a customer to becoming a buyer
• Learn an amazingly simple and professional way of handling price shoppers
• Learn 4 effective techniques for minimizing & negating the need to discount
• Understand sales psychology such as the "The Power of YES when selling"
• Learn to ask for the sale
• Learn cross selling and upselling
• Master effective techniques for closing without being pushy

Course Outline

• Understanding Retail Business
• Understanding Retail Consumer
• Buying & Merchandising
• Category Management
• Pricing Strategy
• Communication skills
• Customer Service Skills
• Team Building Activities
• Customer Centric Sales Techniques
• Retail Planning & Analysis
• Building Retail Brands
• Retail Strategy and Implementation
• Shelf Resource Management
• Market Based Analysis
• Customer Relationship Management
• Organizational skills
• Supervisor Training
• Conflict Resolution
• Merchandising
• Quality at Point of Sale


Who Should Attend

• Staff involved in retail operations
• Supervisors & retail managers
• Sales Executives & Sales Manager
• Store Managers & Staff
• Marketing Managers
• Customer Relation Managers
• Customer Service Staff

 To know more whatsapp +923218408828 | email: info@thebscon.com
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Location: Saudi Arabia

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